1.PARTIES

This Agreement has been signed between the following parties under the following terms and conditions.

1.1.'BUYER'; (hereinafter referred to as "BUYER" in the contract)

1.2.'SELLER'; Bukytalk Bilgi Teknolojileri Eğitim ve Danışmanlık A.Ş. (hereinafter referred to as "SELLER" in the contract)

By accepting this contract, the BUYER agrees in advance that if he/she approves the service subject to the contract, he/she will be obliged to pay the service price and additional fees such as taxes, if any, and that he/she has been informed in this regard.

2.DEFINITIONS

In the application and interpretation of this contract, the following terms shall mean the written explanations opposite them.

1. Seller: refers to Bukytalk Bilgi Teknolojileri Eğitim ve Danışmanlık A.Ş.
2.2. Website refers to the website named bukytalk.com.

2.3. Buyer: A natural or legal person who acquires, uses or benefits from a good or service for commercial or non-professional purposes,

2.4. Communication Channels: It refers to communication channels such as instant notification, e-mail, sms, telephone.

2.5. Message: It refers to the messages that Bukytalk will send to Users for marketing, research, information, etc. purposes and that Users allow to be sent to them by Bukytalk.

2.6. Online Payment System: It refers to the system that enables the collection of the fee for the service to be received by the User through the Website by Bukytalk or the payment institutions that Bukytalk cooperates with, under the terms and conditions specified in this Agreement, by credit card, debit card, other payment methods that support online payment provided by banks.

 

2.7. Agreement : This refers to this user agreement.

 

2.8. Regulation: Refers to the Regulation on Service Providers and Intermediary Service Providers in Electronic Commerce published in the Official Gazette dated August 26, 2015 and numbered 29457 and the Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts.

 

3.SUBJECT

3.1. This Agreement regulates the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts in relation to the sale and performance of the service whose qualifications and sales price are specified on the site that the BUYER ordered electronically through the SELLER's website.

3.2. The prices announced on the site are the sales price. The advertised prices and promises are valid until they are updated and changed. Prices announced for a period of time are valid until the end of the specified period.

4.SERVICE INFORMATION SUBJECT TO THE CONTRACT

4.1. The basic features of the service are published on the website. If a campaign is organized by the seller, you can review the basic features of the relevant service during the campaign. Valid until the date of the campaign.

5.GENERAL PROVISIONS

5.1. The BUYER accepts, declares and undertakes that he / she has read and informed the preliminary information about the basic qualifications, sales price and payment method of the service subject to the contract on the website of the SELLER and that he / she has given the necessary confirmation electronically. The BUYER; confirms the distance sales contract, accepts, declares and undertakes that the characteristics of the service to be performed by the SELLER to the BUYER, the price of the service including taxes, payment and performance information are also correct and complete.

5.2. The SELLER accepts, declares and undertakes to deliver the service subject to the Contract in full, in accordance with the qualifications, to deliver the information as required, to perform the work in accordance with the principles of accuracy and honesty, to maintain and improve the quality of service, to show the necessary attention and care during the performance of the work, to act with caution and foresight.

5.3. The SELLER accepts, declares and undertakes that if it is impossible to fulfill the obligations under the contract in the event that it is impossible to fulfill the product or service subject to the order, it will notify the consumer in writing within 1 day from the date of learning of this situation, and that it will return the total price to the BUYER within 2 days.

5.4. The BUYER accepts, declares and undertakes that he/she will confirm this Agreement electronically for the performance of the service subject to the Contract, and if for any reason the price of the service subject to the contract is not paid and / or canceled in the bank records, the SELLER's obligation to perform the service subject to the contract will end.

5.5.. The BUYER accepts, declares and undertakes that if the service fee subject to the contract is not paid to the SELLER by the relevant bank or financial institution as a result of the unfair use of the credit card belonging to the BUYER by unauthorized persons after the performance of the service subject to the Contract, the BUYER shall pay the service fee subject to the Contract to the SELLER within 3 days.

5.6. The SELLER accepts, declares and undertakes that if the SELLER cannot perform the service subject to the contract within the contract period due to force majeure events such as the occurrence of force majeure events that develop outside the will of the parties, unforeseen and preventing and / or delaying the parties from fulfilling their obligations, it will notify the BUYER. The BUYER also has the right to request the SELLER to cancel the order and postpone the performance of the service subject to the contract until the obstructive situation is eliminated. If the order is canceled by the BUYER, the product amount is paid to the BUYER in cash and in cash within 2 days for payments made by the BUYER with cash. In the payments made by the BUYER by credit card, the service amount is returned to the relevant bank within 14 days after the order is canceled by the BUYER. The BUYER accepts, declares and undertakes that the average process of reflecting the amount returned to the credit card by the SELLER to the BUYER's account by the bank may take 2 to 3 weeks, and that the reflection of this amount to the BUYER's accounts after the return of this amount to the bank is completely related to the bank transaction process, and that the BUYER cannot hold the SELLER responsible for possible delays.


5.7. If the BUYER and the credit card holder used during the order are not the same person or if a security vulnerability is detected regarding the credit card used in the order before the delivery of the service to the BUYER, the SELLER may request the BUYER to submit the identity and contact information of the credit card holder, the statement of the credit card used in the order for the previous month or the letter from the cardholder's bank stating that the credit card belongs to him. The order will be frozen until the BUYER provides the information / documents subject to the request, and if the aforementioned requests are not met within 24 hours, the SELLER has the right to cancel the order.


RIGHT OF WITHDRAWAL
6.1.BUYER; Within 2 (two) days after the signing date of this contract, the BUYER may exercise the right of withdrawal from the contract by refusing the service without any legal and criminal liability and without any justification, provided that the SELLER is notified. Before the right of withdrawal expires, the right of withdrawal cannot be used if the performance of the service is started with the approval of the consumer. By accepting this contract, the BUYER agrees in advance that he / she has been informed about the right of withdrawal.


6.2. In order to exercise the right of withdrawal, written notification must be made to the SELLER by registered mail, fax or e-mail within 2 (two) days.


DEFAULT AND LEGAL CONSEQUENCES
7.1.The BUYER accepts, declares and undertakes that if he/she defaults in the event that he/she makes payment transactions by credit card, he/she will pay interest within the framework of the credit card agreement between the cardholder and the bank and will be liable to the bank. In this case, the relevant bank may apply for legal remedies; may request the costs and attorney's fee from the BUYER and in any case, if the BUYER defaults due to the BUYER's debt, the BUYER accepts, declares and undertakes that the BUYER will pay the loss and damage incurred by the SELLER due to the delayed performance of the debt.


8. COMPETENT COURT


8.1. In disputes arising from this contract, complaints and objections shall be made to the consumer problems arbitration committee or consumer court in the place where the consumer is located or where the consumer transaction is made within the monetary limits specified in the following law.


9.ENFORCEMENT


9.1. The BUYER is deemed to have accepted all the terms of this contract when he/she makes the payment through the Site. The SELLER is obliged to make the necessary software arrangements to obtain confirmation that this contract has been read and accepted by the BUYER on the site before the service is realized.

How can we assist you?

BukyTalk Expert

Hello! 😊

I am here to answer any questions you may have. How can I assist you?